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Crisis/Emergencies

SAFE, Inc.
Address: 1260 College Avenue, Suite 6
Wilkesboro, NC 28697
Phone:
  • 24 Hour Crisis Line: (336) 838-SAFE (7233)
  • Office: (336) 838-9169
  • Shelter: (336) 667-7656
  • Fax: (336) 838-4350

Our crisis line is available 24-hours a day, 365 days a year 

Description of Services: SAFE (Sheltered Aid to Families in Emergencies) is a non-profit agency serving women, men, teens and children whose lives have been affected by domestic and sexual violence. We've helped people in Wilkes County, North Carolina since 1980. 
 We are here to offer survivors of domestic and sexual violence options for safety, empowerment, healing and hope.
Our services include: 
   
Emergency Shelter

The SAFE shelter is open 24 hours a day, seven days a week to provide immediate, safe housing to women and children who have left home due to domestic violence. (Men are sheltered in a separate location.) 
We've helped hundreds of families get a fresh start since first opening our doors in 1981. Our caring shelter supervisors provide advice and support to help victims build a safe future for themselves and their families. 98% of our recent shelter clients said they would recommend SAFE to a friend.
If you need emergency shelter, please call us any time at (336) 838-SAFE (7233). There is no charge to stay in the shelter for those who qualify. 
   
Help Line:

SAFE's help line, (336) 838-SAFE (7233) is open 24 hours a day to provide support services to victims and survivors of sexual assault and family violence.

Advocacy
SAFE's trained advocates provide support to victims, including:  
  • Assistance in seeking protective orders
  • Support during court hearings
  • Referral to community resources

Our advocates do not give legal advice; they provide support and help victims understand their options. For more information, please contact our court advocate at (336) 838-9169. Find out more about how we can help at our Legal Options webpage.     Counseling and Support
SAFE offers two support groups for survivors:
  • The domestic violence support group is facilitated by Sandra Rankin.
  • The sexual assault support group is facilitated by Brandi Elmore-Swaim.
Members of the public are welcome to participate in the support groups. Please e-mail the facilitator or call (336) 838-9169 for more information.
SAFE also offers individual counseling for adult and child survivors of domestic or sexual violence. Therapy is provided by licensed professional counselors. For more information, please call (336) 838-9169.

Child Advocacy Center
SAFE operates SAFE Spot, the Child Advocacy Center of Wilkes County. SAFE Spot provides comprehensive, community-based services to children and families affected by sexual abuse or severe physical abuse.The center is currently providing forensic interviews, child medical evaluations, victim advocacy and case coordination services. Trauma focused mental health care is provided by center partners. The center occupies a 1,200 square foot facility adjacent to the SAFE offices.
For more information on SAFE Spot, please contact Child Advocacy Center Coordinator Shellie Bowlin at (336) 838-9169.

Sexual Assault Services
SAFE's sexual assault program serves victims of sexual assault through hospital response, crisis call response, advocacy, counseling and psychoeducation. All services are free and confidential.

Website: http://www.safewilkes.org/home

Wilkes County Department of Social Services
304 College St., Wilkesboro, NC  
(336) 651-7400
Administers SNAP (food stamp) benefits

American Red Cross of the Blue Ridge

Phone: (828) 264-8226
Address: 331 Queen St., Suite B Boone, NC 28607

Description of Services: The American Red Cross of the Blue Ridge services include Blood services, Disaster services, Health & Safety services, services to the armed forces and more.

Fees/ Payment Type Accepted: There are no fees for most programs and services, however there is a potential fee for certain registered classes, like CPR.

Service Area: Alleghany, Alexander, Ashe, Avery, Burke, Caldwell, Catawba, Cleveland, Gaston, Lincoln, Watauga and Wilkes County

Website: http://www.redcross.org/local/western-north-carolina/blue-ridge-piedmont ​
Emergency Rent Assistance

BROC Emergency Services
711 Veterans Drive, N. Wilkesboro, NC  
(336) 667-7174
Provides limited financial assistance to prevent eviction. Does not assist with deposits.


Wilkes Ministry of h.o.p.e.
514 Elkin Hwy., N. Wilkesboro, NC  
(336) 903-1414
Provides limited financial assistance to prevent eviction. Open Monday, Tuesday and Thursday, 9 a.m.-2 p.m.


St. Paul's Episcopal Church Crisis Assistance Ministry
200 W. Cowles St., Wilkesboro, NC   map
(336) 667-4231
Provides limited financial assistance to prevent eviction. Applications accepted only on Thursdays at 11:30
a.m. Free lunch provided. 

Home Repair, Accessibility & Weatherization

Crossfire United Methodist Church
3200 Statesville Rd., N. Wilkesboro, NC   
(336) 667-1324
Handicap ramps and minor home repairs for those who can't help themselves. 


BROC Weatherization Program
711 Veterans Drive, N. Wilkesboro, NC  
(336) 667-7174
  • Program insulates homes, repairs or replaces heating systems
  • Serves elderly, handicapped, families with income below 200% of the Federal poverty level, families receiving SSI or TANF funds
  • Services provided to single and multi-family homes, mobile homes, rented homes

Wilkes Ministry of h.o.p.e.
514 Elkin Hwy., N. Wilkesboro, NC  
(336) 903-1414
Handyman Ministry provides handicap ramps and minor home repairs. Open Monday, Tuesday and Thursday, 9 a.m.-2 p.m.


Heat and Power Bill Assistance

BROC Emergency Services
711 Veterans Drive, N. Wilkesboro, NC
(336) 667-7174
Provides limited assistance to prevent disconnection of electric service. Limited heating fuel assistance during winter. Does not assist with reconnection fees. Elderly, disabled clients preferred.


Wilkes Ministry of h.o.p.e.
514 Elkin Hwy., N. Wilkesboro, NC 
(336) 903-1414
Provides limited financial assistance and firewood. Open Monday, Tuesday and Thursday, 9 a.m.-2 p.m.


St. Paul's Episcopal Church Crisis Assistance Ministry
200 W. Cowles St., Wilkesboro, NC  
(336) 667-4231
Provides limited assistance with power bills. Applications accepted only on Thursdays at 11:30 a.m. Free lunch provided.


Wilkes DSS Low Income Energy Assistance Program (LIEAP)
304 College St., Wilkesboro, NC  
(336) 651-7462
Provides one time assistance with heating bills Jan. 1 through March 31. Funds are usually depleted early.


Crossfire United Methodist Church Firewood Ministry
3200 Statesville Rd., N. Wilkesboro, NC   
(336) 667-1324
No delivery. Call 667-1324. 


Wilkes Senior Resources Summer Fan Program
228 Fairplains School Rd., N. Wilkesboro, NC  
(336) 667-5281
 

Low Income Housing

Northwest Regional Housing Authority
Located in Historic Wilkesboro School apartment complex
215 W. South St., Wilkesboro, NC  
(336) 667-8979
Provides assisted rental housing at Cub Creek Apartments. Administers the HUD Section 8 program which provides housing vouchers to help low-income families, the elderly and the disabled to obtain housing in the private market. 


North Wilkesboro Housing Authority
101 Hickory St., N. Wilkesboro, NC  
(336) 667-3203
Provides assisted rental housing in several apartment complexes in North Wilkesboro.


Income Based Apartments
  • Covington Way, 1006 Gateway Ave., Wilkesboro, NC (336) 454-6134   
  • Glenn Hill, 1401 River St., Wilkesboro, NC; (336) 838-1844   
  • Walden Ridge, 126 Walden Pointe Dr., Wilkesboro, NC; (336) 838-9388; accepts Section 8  
  • Windemere, 1323 S. Collegiate Dr., Wilkesboro, NC; (336) 838-4413; accepts Section 8   
  • Wood's Edge, 226 Peace St., N. Wilkesboro, NC; (336) 838-7606  

Housing for the Elderly & Disabled
  • Finley Village Apartments, 309 Finley Ave., N. Wilkesboro, NC 28659; (336) 667-1894  
  • Grandview Ridge Apartments, 150 Keener Dr., N. Wilkesboro, NC 28659; (336) 667-8266   
  • Mountain View Apartments, 113 Gentry Ln., N. Wilkesboro, NC 28659; (336) 667-0357   
  • Wilkes Towers, 830 Main St., N. Wilkesboro, NC 28659; (336) 838-8552  
  • Woodlawn Apartments, 111 Reynolds Rd., N. Wilkesboro, NC; (336) 667-8744 


Baby Needs

Child Abuse Prevention Team/Our House   
203 E. Main St., Wilkesboro, NC  
(336) 667-5555
Provides diapers.


Wilkes County Fire Marshal's Office
580 Poplar Grove Rd., Wilkesboro, NC  
(336) 921-7533
Provides car seats.


Wilkes Ministry of h.o.p.e.
514 Elkin Hwy., N. Wilkesboro, NC 
(336) 903-1414
Baby Closet provides diapers, baby clothes, etc. Open Monday, Tuesday and Thursday, 9 a.m.-2 p.m.


Wilkes Pregnancy Care Center
1224 School St., Wilkesboro, NC 
(336) 838-9272
Provides diapers, baby layettes and other material needs.


Holiday Help

BROC Care Connection Christmas for Kids Program
711 Veterans Drive, N. Wilkesboro, NC 
(336) 667-7174
Provides toys for needy children at Christmas. 

Wilkes Ministry of h.o.p.e.
514 Elkin Hwy., N. Wilkesboro, NC  
(336) 903-1414
Toy store enables parents to buy Christmas toys at a greatly reduced rate. Parents must be referred to participate.

Lifeline: Subsidized Mobile Phone Services
  • Access Wireless, (888) 900-5899
  • Assurance Wireless, (888) 321-5880
  • SafeLink Wireless, (800) 723-3546

Mentoring

Wilkes Circles of Care
(801) 810-9262
Organization offers resources and support to help families on their journey out of poverty. 
Mobile Crisis Management Team
Daymark Recovery Services

Phone: 1-877-492-2785

Description of Services: Mental Health Outpatient treatment, substance Abuse Outpatient, Substance Abuse Intensive Outpatient Treatment, Intensive In-Home treatment, Psychiatric Services

Fees/ Payment Type Accepted: Medicaid, Medicare, Private Insurance, Sliding Scale, and Payment Plan

Food
Antioch Baptist Church Clothing Closet
1298 Antioch Church Rd., Wilkesboro, NC   
(336) 984-2323
Clothing closet and food pantry open 8:30-11:30 a.m. on the third Saturday of each month
Byrd Ridge Crisis Center Food Pantry
Peace Haven Baptist Church

737 Byrd Ridge Rd., N. Wilkesboro, NC   
(336) 838-5847
Food pantry open by appointment on Wednesdays only. To get an appointment, call 838- 5847 Tuesdays between 8 a.m. and 3 p.m. 
Crossfire United Methodist Church Food Pantry
3200 Statesville Rd., N. Wilkesboro, NC   
(336) 667-1324
Food pantry open noon-5 p.m. the second and fourth Wednesdays of each month. No appointment necessary. Also offers a community garden program.
Maple Springs United Methodist Church Food Pantry
15733 Elkin Hwy. (NC 268), Ronda, NC  
(336) 835-2544 (Jim Harris, pantry director)
Food pantry open third Tuesday of each month, 6:30-7:30 p.m.
Mt. Sinai Baptist Church Food Pantry
2794 Mt. Sinai Rd., Wilkesboro, NC  
(336) 984- 3258
Food pantry open second Saturday of each month, 9-11 a.m.
Pilgrim Baptist Church Food Pantry
493 Pilgrim Baptist Church Rd., Wilkesboro, NC 
(336) 927-3491
Food pantry open third Saturday of each month, starting at 9 a.m. Call for appointment.
Samaritan Kitchen of Wilkes
4187 W. US Highway 421, Wilkesboro, NC  
(336) 838-5331
Food pantry open Monday, Wednesday, Friday 9 a.m.-1 p.m. by appointment only. Also provides Operation Backpack, a food assistance program for school-aged children.
Union Baptist Church
760 Union Baptist Church Rd., Hamptonville, NC  
Food pantry open third Monday of each month at 5:30 p.m.
Wilkes Ministry of h.o.p.e.
514 Elkin Hwy., N. Wilkesboro, NC  
(336) 903-1414
Food pantry open Monday, Tuesday and Thursday, 9 a.m.-2 p.m. Appointment recommended.
BROC Elderly Nutrition Program
(336) 667-7174
  • Eligibility: Age 60 and above. No fee.
  • Delivers hot lunches five days a week. Call 667-7174 to enroll.
  • Provides hot lunches, fellowship, educational programs at four sites. Meal sites are open Monday-Friday 9 a.m.-1 p.m. Lunch is served at noon.
  • Wilkes Senior Center, 228 Fairplains School Rd., North Wilkesboro, NC; (336) 667-2784   map
  • Austin Community Center, 8454 Austin-Traphill Rd., Elkin, NC; (336) 957-8651   map
  • Maple Springs Community Center, 146 Siffords Branch Rd., Purlear, NC; (336) 973-7461   map
  • Temple Hill Community Center, 1206 Somers Rd., Ronda, NC; (336) 984-2410   map

His Light Church and Soup Kitchen
Curtis Bridge Rd., Wilkesboro, NC (old Quincy's building)
(336) 984-7930
Meals every evening at 5 p.m.
Wilkes County Health Department
306 College St., Wilkesboro, NC    map
(336) 651-7450
WIC provides supplemental nutrition assistance to low and moderate income pregnant, breastfeeding and post-partum women, infants, and children up to age five with a nutrition-related health problem.
Clothing
Antioch Baptist Church Clothing Closet
1298 Antioch Church Rd., Wilkesboro, NC    map
(336) 984-2323
Clothing closet and food pantry open 8:30-11:30 a.m. on the third Saturday of each month
BROC
711 Veterans Drive, N. Wilkesboro, NC   map
(336) 667-7174
Used clothing, other items available.

Byrd Ridge Crisis Center Clothing Closet
737 Byrd Ridge Rd., N. Wilkesboro, NC    map
(336) 838-5847
Clothing closet open by appointment on Wednesdays only. To get an appointment, call 838- 5847 Tuesdays between 8 a.m. and 3 p.m.


Faith Baptist Church
1714 N. NC Hwy. 16, Wilkesboro, NC 28697   
(336) 973-3056
Clothing closet open by appointment only. Call (336) 466-7971.

​
Wilkesboro Church of Christ Clothing Closet
1740 Curtis Bridge Rd., Wilkesboro, NC 28697    map
(336) 838-5695
Open weekly by appointment. Call (336) 838-5695. 
Blue Ridge Opportunity Commission (BROC)
  
Phone: (336) 667-7174
Address: 711 Veterans Drive, N. Wilkesboro, NC
Office Hours:  Monday-Thursday 9:00 AM-4:00 PM

Description of Services: 
Emergency Assistance:
This program is designed to assist low-income families, elderly and dislocated workers living below the current federal poverty guidelines in emergency situations by providing emergency financial assistance.
Services include rental assistance to avoid eviction, utility assistance to avoid disconnection, heating fuel in the winter months, and crisis food assistance.
The Agency also provides prescription assistance through the United Way of Wilkes County. Clients covered by Medicaid are not eligible for prescription assistance.
The community-wide Needs Assessment helps community services workers determine a family’s needs, goals, and eligibility for services.
Eligibility for all programs is based upon the current US Health and Human Services Division of Social Services,  Federal Poverty Guidelines.

Family Self-Sufficiency Program:
The Family Self-Sufficiency project is a comprehensive program that supports individuals and families to alleviate barriers, utilize available resources, and to promote economic independence.  Clients must have the desire to succeed, be willing and able to work, and commit to program guidelines.

Service Area: Wilkes County

Website: http://brocinc.com/index.html

Getting Help for a Health Crisis
crisis_flow_chart_for_families.pdf
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File Type: pdf
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family_crisis_plan.pdf
File Size: 250 kb
File Type: pdf
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tip_sheet_for_first_responder.pdf
File Size: 302 kb
File Type: pdf
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Counties We Serve
Alleghany
Ashe
Avery
Mitchell
Watauga
Wilkes
Yancey
Parent to Parent FSN-HC
Contact Us
Social Media
Website: parent2parent.appstate.edu
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2359 Highway 105 Boone, NC 28607
Phone: 828-262-6089
Toll Free: 866-812-3122
parent2parent@appstate.edu