Crisis/Emergencies
Getting Help for a Health Crisis
| crisis_flow_chart_for_families.pdf |
| family_crisis_plan.pdf |
| tip_sheet_for_first_responder.pdf |
RHA Behavioral Health
Address: 72 Blue Ridge Lane, Burnsville, NC 28714
Phone: (828) 682 2111
Mobile Crisis: 1-888-573-1006
Hours: Monday – Friday, 8am – 5pm
Walk-In Crisis: Monday – Friday, 8am – 5pm
Description of Services:
Our goal is to provide you a welcoming place where you can walk in anytime without an appointment and talk with a staff member about your current mental health and/or substance use situation and needs. You will learn about options for treatment, support, and resources. Mobile Crisis services provide intensive, on-site intervention to people of all ages who are experiencing a crisis due to mental health disturbances, developmental disabilities, or addiction. Our team of behavioral health professionals are available 24/7/365 to safely stabilize the person at home, work, school or wherever in the community the crisis occurs.
Same Day Access-RHA will see you, triage, do a clinical assessment, and connect you to appropriate services that day.
Website: https://rhahealthservices.org/mental-health-services/walk-in-open-access-nc/
Address: 72 Blue Ridge Lane, Burnsville, NC 28714
Phone: (828) 682 2111
Mobile Crisis: 1-888-573-1006
Hours: Monday – Friday, 8am – 5pm
Walk-In Crisis: Monday – Friday, 8am – 5pm
Description of Services:
Our goal is to provide you a welcoming place where you can walk in anytime without an appointment and talk with a staff member about your current mental health and/or substance use situation and needs. You will learn about options for treatment, support, and resources. Mobile Crisis services provide intensive, on-site intervention to people of all ages who are experiencing a crisis due to mental health disturbances, developmental disabilities, or addiction. Our team of behavioral health professionals are available 24/7/365 to safely stabilize the person at home, work, school or wherever in the community the crisis occurs.
Same Day Access-RHA will see you, triage, do a clinical assessment, and connect you to appropriate services that day.
Website: https://rhahealthservices.org/mental-health-services/walk-in-open-access-nc/
VAYA Health-Innovations Plus
(formerly Smoky Mountain Center)
Phone: Local: (828) 265-5315
Customer Service: 1-888-757-5726
Watauga Address: 895 State Farm Rd. Boone, NC 28607
Description of Services:
A public managed care organization that oversees Medicaid, state and local funding and offers a comprehensive health plan for individuals and families in need of mental health, substance use or intellectual /developmental disability services.
What is the Registry of Unmet Needs?
The Registry of Unmet Needs (RUN) is a registry, or waiting list, for individuals who are in need of NC Innovations Waiver and/or other intellectual and/or developmental disability services and funding. Each Local Management Entity/Managed Care Organization (such as Vaya Health) maintains its own Registry of Unmet Needs.
NC Innovations Waiver funding is limited. Vaya maintains the Registry to help identify individuals that could receive NC Innovations Waiver services if additional funding is available. Individuals are guided to other resources while they are waiting for waiver funding.
Why Is it Important to Get on the Registry of Unmet Needs?
The Medicaid Innovations Waiver help Individuals with Intellectual or Developmental Disabilities (I/DD) live a more independent lifestyle. One of the first actions to take when you obtain a diagnosis is to apply for an Innovations Waiver. This cannot be stressed enough: there is a waitlist for the Waiver, which varies by county. Even if you think you may not want or need services for your child, please apply ASAP; you can always reject the Waiver when it is offered. Please note that while Medicaid funds the Waiver, it is not necessary to have Medicaid when you apply for an Innovations Waiver.
How Can I Get More Information or Apply?
For more information on the RUN, please contact the 24/7 Access to Care Line at 1-800-849-6127. (Our Access to Care staff do answer crisis calls, but they’re also available any time to answer general questions about Vaya/local services, including the RUN process).
Service Area: 21 Counties of Western NC
Eligibility: Call 1-800-849-6127 to find out how to obtain services and support for mental health, developmental disabilities and substance abuse 24 hours a day, 7 days a week in their community.
Website: http://vayahealth.com/
(formerly Smoky Mountain Center)
Phone: Local: (828) 265-5315
Customer Service: 1-888-757-5726
Watauga Address: 895 State Farm Rd. Boone, NC 28607
Description of Services:
A public managed care organization that oversees Medicaid, state and local funding and offers a comprehensive health plan for individuals and families in need of mental health, substance use or intellectual /developmental disability services.
What is the Registry of Unmet Needs?
The Registry of Unmet Needs (RUN) is a registry, or waiting list, for individuals who are in need of NC Innovations Waiver and/or other intellectual and/or developmental disability services and funding. Each Local Management Entity/Managed Care Organization (such as Vaya Health) maintains its own Registry of Unmet Needs.
NC Innovations Waiver funding is limited. Vaya maintains the Registry to help identify individuals that could receive NC Innovations Waiver services if additional funding is available. Individuals are guided to other resources while they are waiting for waiver funding.
Why Is it Important to Get on the Registry of Unmet Needs?
The Medicaid Innovations Waiver help Individuals with Intellectual or Developmental Disabilities (I/DD) live a more independent lifestyle. One of the first actions to take when you obtain a diagnosis is to apply for an Innovations Waiver. This cannot be stressed enough: there is a waitlist for the Waiver, which varies by county. Even if you think you may not want or need services for your child, please apply ASAP; you can always reject the Waiver when it is offered. Please note that while Medicaid funds the Waiver, it is not necessary to have Medicaid when you apply for an Innovations Waiver.
How Can I Get More Information or Apply?
For more information on the RUN, please contact the 24/7 Access to Care Line at 1-800-849-6127. (Our Access to Care staff do answer crisis calls, but they’re also available any time to answer general questions about Vaya/local services, including the RUN process).
Service Area: 21 Counties of Western NC
Eligibility: Call 1-800-849-6127 to find out how to obtain services and support for mental health, developmental disabilities and substance abuse 24 hours a day, 7 days a week in their community.
Website: http://vayahealth.com/
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Neighbors Feeding Neighbors Food Ministry
Phone: (828) 592-4089 Email: [email protected] Address: 14 Jacksontown Rd, Spruce Pine, NC 28777 Mailing Address: NFN Food Ministry PO Box 322 Spruce Pine, NC 28777 Description of Services: Our mission at Neighbors Feeding Neighbors Food Ministry is to reach out to those who have food insecurity with love and respect, and serving those in need without judgement. We provide food boxes, an open market, and community meals. Counties Served: Avery, Mitchell, and Yancey Website: https://www.nfnfoodministry1.com/ Facebook: https://www.facebook.com/nfnfoodministry/ Reconciliation House
Phone: (828) 682-7251 Address: 20 Academy Street Burnsville, NC 28714 Mailing Address: PO Box 1147 Burnsville, NC 2871 Email: [email protected] Description of Services: Our mission is to provide physical assistance to families in crisis situations, in many cases, long-term suffering and financial poverty. A crisis may be defined as:
Dig In Community Garden
Phone: (828) 536-0414 Address: PO Box 1095 Burnsville, NC 28714 Email: [email protected] Description of Services: Dig In! Is a Garden that Gives – all of the food grown in our family-style gardens and farms is shared with anyone in the community who needs fresh produce. Volunteers tend the gardens with a Farm Manager and seasonal interns who learn to grow food with us. In 2019, we cultivated 1.5 acres of organic vegetables, flowers, and seeds. We grow crops that are nutrient rich, culturally appreciated by diverse people in our community, and regionally adapted to our mountain climate. We use sustainable and regenerative agricultural techniques so that generations to come have the natural resources to grow food in the places we steward. By growing food, we offer a local response to hunger that is reliable and of the highest quality, while building resources for our community to be food secure for years to come. We grow a garden, have pop up farmers markets, work with community food programs, and local emergency food pantries. Website: https://diginyancey.org/ Harvest Table
Phone: (828) 536-0414 Address: PO Box 1095 Burnsville, NC 28714 Email: [email protected] Description of Services: An Addition to Dig In! Community Gardens, Harvest Table partners with local agencies to host “harvest tables” in four different neighborhoods. There is a long-standing tradition in Yancey County to share food, recipes, and tips with neighbors. Harvest tables keep this tradition alive by creating common spaces for participants to share, swap, and try fresh produce. On designated days, Dig In! sets up tables and tents in a high traffic area, like the health department or community college campus parking lot, and hosts a harvest table. Dig In! distributes extra produce from their garden and prepares a dish featuring harvested veggies for visitors to sample. Any guests can bring extra produce they have grown, preserved, or cooked to share with others. This creates a safe, open place to experience new foods, cultures, and cooking techniques with people one might not have had the chance to meet. Harvest tables are meant to build community and let people share resources. They are not a farmer’s market replacement, but could be a great addition to your local curb market. Nothing brings people together like food, and a harvest table could be a great one-time event or a brand new long-lasting program for your organization to adopt. Website: https://www.facebook.com/diginyancey |
Yancey County Social Services
Phone: Children and Family Services (828) 682-2470 DSS Daycare (828) 682-2469 Address: 320 Pensacola Rd Burnsville, NC 28714 Mailing Address: PO Box 67 Burnsville, NC 28714 Description of Services: The mission of the Yancey County Department of Social Services is to respectfully assist families and individuals by helping them maintain, and/or enhance their quality of life; to prevent abuse, neglect, and exploitation of vulnerable people in the community. Income Maintenance Programs Among Social Services’ income maintenance programs are the Work First program, food and nutrition program( SNAP), low income energy assistance program, Medicaid program and special assistance for adults. Service Programs Among the service programs, Social Services administers adoptions, adult care home case management, adult services, case management, community alternatives program for disabled adults, adult rest homes, general assistance, guardianship, placement services for adults and children, protective services for adults and children, representative payee, services for the blind, medical transportation and clerical support. Website: https://yanceycountync.gov/departments/social-services WIC Yancey County
Phone: (828) 682-6118 Address: 202 Medical Campus Dr, Burnsville, NC 28714 Description of Services: WIC stands for Women, Infants, and Children and is a supplemental food and nutrition program. WIC is funded by the United States Department of Agriculture (USDA). WIC is for:
WIC provides foods that are good sources of many needed nutrients. They include:
*For breastfeeding women only What else does WIC offer? WIC clients and family members receive more than food. They get:
Website: http://trhd.dst.nc.us/WIC.asp |